Before the full brunt of my
frustration even makes it out of my mouth, he’s already saying “it’s a
thankless job”. We’re talking
about my stint broadcasting monthly calls to scores of listeners over closed
phone lines. I know we’re delivering great content that I’m really proud of, but the lack of interaction with
the audience causes me to wonder if my message is resonating. The opportunity
for connection comes only at the end of a lengthy presentation and requires a
brave soul willing to vocalize what could possibly be deemed a “dumb” question by
the multitudes listening over the airwaves.
It’s no wonder I forever leave these
calls with no idea whether the tree I just felled in the forest made any sound
at all.
And it’s not just at work that I’m faced with this deafening silence, it seems to be
everywhere these days: Sullen teenagers able
to muster little more than a grunt in response to some of my most sagacious
counsel; an immature relationship tumbling tacitly into the abyss. Absent of
any dialogue we’re left to
our own devices to imagine how our words are interpreted, too often quick to discount
ourselves, believing what we say is so awful no one can bear to respond, so
meaningless it’s not worthy
of acknowledgement or so lackluster it simply wasn’t heard at all.
Where do we find the strength to
persevere when those we’re most
desperate to connect with have nothing to say?
When our words appear to fall on
deaf ears it’s really
tempting to think that we need to change something about ourselves in order to ignite
a reaction or response. We start to
question our viewpoint, approach or plan of action. We assume we’re somehow wrong because no one has validated us by
saying we’re right. We doubt ourselves,
thinking our ideas aren’t so great. We
become a little less of who we are inside in hopes that this will somehow evoke
the positive response we’re
desperately seeking from those on the outside. We veer off of our true north
for fear of standing alone.
But what if we believe instead in
the true power of our words? What if we
expect that not only are they heard, but they’re so inspiring, impassioned, relevant and genuine that
they warrant digestion, consideration, contemplation? What if we believe what we say has so much merit
it could possibly change a viewpoint? Imagine
your words changing someone’s world.
They can, and they do.
So here’s what I say:
Speak graciously and respectfully from your heart, every time, and bear
the silence.
When you do this you walk away
feeling strong knowing the words you’ve spoken represent
your authentic self. You haven’t colored them, diluted them, sugar-coated them or
made them sound like anybody else’s. If another word is never uttered on the topic,
you know your real view is on the table. And it’s fermenting.
In this ever-loving silence your brand is building, your reputation
growing, your authority rising, your credibility mounting, your convictions rooting,
your belief system becoming firmly entrenched. There’s no doubt people will come to know who you are.
This is how our children learn
our value system and beliefs. This is
how our teams understand the vision and the mission we’re asking them to work toward. This is how the one we’re looking for finds us.
The forest may be quiet but that
doesn’t mean the tree you take down goes
quietly.
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